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I am unable to use flash, even though it's on my system

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I uninstalled it and then re-installed flash, but I can't get it to work. Everytime I try to play a video, I get told that it's missing

 

My computer repair person gave my system a clean-up and when I got it home,  it worked fine for a few hours, then I got the message telling me that I still need to install. I know that I have correctly downloaded and run flash, but the message keeps popping up when I try to use you tube and various other programs that it is missing and I have to install it. Why it worked for a few hours is puzzling, because my computer repair guy told me that he had installed it again is really perplexing. So it must be something else.

 

Please let me know whether I can fix this myself or take it back to the shop. He isn't back into his office until next Tuesday because of the long weekend and he doesn't have an answering machine.

 

Thanks in advance.


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