After getting "need to upgrade your Flash Player" messages from two sites I visited, I downloaded version 11 (32-bit). To do this I had to close Internet Explorer, iexplore.exe, etc. The installation was successful, according to the message displayed at the completion of the install.
I tried to verify this through the "Flash Player Information" feature but the box was blank--no version number or other information and no error message. And, I still get the "need to upgrade" messages from the two sites.
I am running Windows 7 (64-bit) and Internet Explorer 10 (32-bit).
Any information would be greatly appreciated. I've spent hours on this and don't know what to try next.