Last week, the abominable Adobe little info box showed up on my screen informing me I needed to update the Adobe Flash Player. To ensure that I understand, Adobe also shuts off my capability to receive and watch videos until compliance with their request to update is complete. Recalling difficulty in past attempts to do this, I tried to resist. My software informed me that my version of flash player integrated in Windows 8 is sufficient and updates are not needed at this time. After trying to resist, I ignored gut feeling and went ahead with the update--just to end this pain. We downloaded and Adobe said all went well--go forth and use. Well, the download operation was not successful, it did not work--just like last year. So, I have been sending Adobe some rather obnoxious feedback statements (three separate notes) making my feelings plainly understood and questioning their competency. And, those are serious questions. I have other Adobe products and they are updated (too often) but their process is slick--no downtime and no foolish black boxes that shut me off from society!
Now, this has gone on since last Thursday or Friday. I have , at times, luckily evaded detection from Adobe that I have made a connection to watch videos. Usually, they detect it as the video comes on or after a few minutes and the little black box appoears and shuts me off and I cannot receive videos.. This a is quite irritating! It is obvious that my system is operational except for their interfering. If people have a problem with receiving videos, I am pleased to know that Adobe has a product to help. I think it is up to those people to decide if they want to use the Adobe product. If they want/need it, then they can request it. I think we should alert the FCC/FTC and inforn them of the current practices employed by Adobe and get the interruptive "info box" off our screens and for them to inform Adobe of that fact.
I will draft a letter to the appropriate Gov't agencies and send Adobe a copy as mailed. I certainly hope you have a method to employ to remove the obnoxious info box that cuts me off from videos and informs me that I must accept the update. I am asking that the interruption of service/capability be removed immediately. I would hope that is complete by Monday evening.
Thanking you in advance,
Harry Schuss
email: hjschuss2@aol.com