Flash Player installs but does not work. When I go to the troubleshooting website (http://helpx.adobe.com/flash-player.html), the box does not fill with information. If I right click where the box should be however, the menu shows the version and acts as if AFP is installed. I cannot select settings, but can select global settings. The global settings dialog box will open.
I am using AFP version 11.7.700.169, using IE 9, and running Windows 7. I have 2 other PCs, and both are running the program fine. So far, I have tried many things to troubleshoot with no luck.
So far:
-Complete uninstall, using the Adobe uninstaller. I have deleted the folders and content as well, shut down, and tried reinstall.
-I have deleted the registry entry and also tried setting it to zero located at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}.
-I am using Norton 360, and have tried an install with all services stopped (Anti-Virus, Anti-Spam, Auto protect, etc)
-I have verified Active X filtering is not checked in IE.
-Active X and Scripting options in IE>Tools>Internet Options are enabled and mirror the selections on the two working PCs.
-I have tried to uninstall and reinstall an earlier version of AFP with no luck.
-Shockwave Flash Object Addon is enabled.
Screen shot is included to show what happens on the redirect screen after I install AFP.
I am out of ideas and would appreciate any help on this.
Thanks!
