Hi,
Our computer has 100% CPU usage every time we get in websites that utilize Flash, or watch youtube.
Browser: FF 19.0
Flash 11.6.602.168
Computer: HP Pentium 4, 2.8 GHz, 3G memory, up-to-date BIOS and other drivers.
Graphic card: EVGA GeFprce 6200
Windows 7 32 bits
This window is freshly installed, has AVG on. We do not have many software's installed, except MS Office. All fans and CPU are clean. The computer runs fairly fast: we tried opening multiple FF tabs simultaneously, plus Excel, Word, Solitaire etc. without any problems. However, whenever we get into websites with Flash, the CPU uasage goes to 100% and stays there. Memory usage has always been stable, around 30%. We have tried the following steps, but it hasn't gotten better:
- Turned off all applications, opened only one tab with that website.
- Updated all drivers and applications: FF, Flash, Graphic card etc.
- Turned ON and OFF hardware acceleration for both Flash and FF, also tried to turn one On, the other OFF, and vise versa.
- Disabled all add-on's, extensions and Plug-in's, except Flash.
- Uninstalled and reinstall FF and Flash; restarted several times.
- Temporarily turned OFF protected mode.
- Uninstalled FF, Flash, then installed IE 9, then Flash for IE: didn't work.
- Uninstalled IE 9, Flash, then installed IE10 then reinstalled Flash for IE: also didn't work.
- We do not keep browsing history.
Examples of websites that we have had problems with: pbskids.org, barbie.com, and other school websites for kids to do homework or watch youtube.
While in many websites such as CNN.com, yahoo.com, when we opened it, the CPU usage did spike, but came back to 1-5% within 5 seconds.
This computer is for our kids. Do we really need to buy an i5 or i7 computer so the kids can play and do homework? Or is there any other way that we can do?
Thank you