During the past week I have received a prompt on several web pages to upgrade Flash Player. I have downloaded the program several times. I even tried uninstalling and reloading to ensure that no old versions were hanging around. I have followed all of the steps in the instructions for correcting play issues. I am still unable to play video on my Facebook page, play games on Shockwave or add content to my Charter Cloud Drive. Yet I was able to play video on YouTube although I initially got the prompt to upgrade. Why is my system not recognizing that the program is loaded and the most current version? What can I do to fix the problem?
On one of the help pages, the search says I do not have the program installed. On another it shows that I have the most current version. What gives?
Prior to this recent prompt to upgrade, I experienced no trouble with any of the functions I have listed.